FAQ’s
Aesthetic Labs products are supplied strictly as research materials for qualified laboratory, academic, scientific, and institutional purchasers. They are intended only for in-vitro analytical evaluation and non-clinical laboratory research. They are not intended for human or animal use, therapeutic use, diagnostic use, clinical use, food use, cosmetic use, or consumer application.
No. Aesthetic Labs products are not supplied as medicines, therapeutic goods, treatments, supplements or cosmetic products. They are supplied strictly for laboratory research use only and are not intended for human or veterinary use.
No. Aesthetic Labs products must not be used for self-experimentation, personal supplementation, human use, animal use, or any consumer application. Use outside a qualified laboratory, academic, scientific, or institutional research setting is prohibited.
No. Aesthetic Labs not provide dosing instructions, reconstitution guidance, administration guidance, clinical advice, therapeutic advice, or human/animal-use recommendations. Materials are supplied only to qualified purchasers who are responsible for handling them according to applicable laboratory protocols, institutional procedures, and relevant safety standards.
By placing an order, you certify that you are at least 18 years of age and are either: A licensed researcher A laboratory or institution engaged in scientific study An individual with documented qualifications and intent to use the product strictly for research purposes We reserve the right to request proof of qualifications and to cancel any order at our discretion.
Yes, however it is the buyer’s responsibility to be aware of and comply with local import laws and regulations. Aesthetic Labs is not responsible for shipments delayed, held, or seized by customs. We encourage international buyers to verify their country’s rules before placing an order.
Orders are generally processed within 1–2 business days. Shipping times depend on the carrier and destination. Once a package leaves our facility, we are not responsible for delays caused by couriers, customs processing, or incorrect address information. Estimated U.S. delivery window: 5–7 business days.
Due to the nature of our products, all sales are final. Refunds may be issued only at our discretion and only in cases where the product is incorrect, damaged upon arrival, or proven to be defective. Issues must be reported within 7 calendar days of receipt by emailing *email address*
Yes, COAs are available upon request for most products. These documents confirm the purity and composition of the materials based on third-party lab testing. Please note: COAs are provided for informational purposes only and do not constitute medical claims or approvals.
